Greening Service Management


Ian Salvage with contributions from Karen Ferris
Published by TSO (The Stationery Office)

ISBN 978-0-11-7066879-7

Karen was a contributing author to this publication by Ian Salvage.

This publication explores the relationship between environmental sustainability and IT service management.

It takes a holistic approach to environmental challenges and corresponding responses from IT in general, and service management in particular. It covers not only energy management, but also other environmental concerns, and how service management can contribute to addressing these.

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