Women in IT Week

karen-ferris-620x350When Toby Moore asked me to write for ServiceDesk360, he also mentioned that he was in the early planning stages of a Women in IT week for spring 2015. With that in mind and the fact that I had just been awarded the Lifetime Achievement Award by itSMF Australia, for my contribution to the industry, I thought it might be opportune to reflect on my career as a woman in ITSM and some lessons learnt along the way.

You can read the full article here.

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