Accolades & Awards.
Named in the Top 25 Thought Leaders in Technical Support and Service Management for 2017 by HDI for the second year in succession.
Global Excellence Award from Business Relationship Management Institute (BRMI)
This award shines a spotlight on outstanding accomplishments of industry professionals for efforts driving BRM community involvement/stewardship, convergence, business value, creativity/innovation and overall make the world a better place.
Named in the top 20 of the best ITSM Thought Leaders 2017 – Sun View Software
Named in the top 25 thought leaders in Service Management by HDI
Lifetime Achievement Award, itSMF Australia for contribution to the service management industry.
Inaugural Service Management Champion Award, itSMF Australia.
Presidents Prize, Best Speaker, Australian National Conference.