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Service Management 2018

  • QT Canberra 1 London Circuit Canberra, ACT, 2601 Australia (map)

Workshop: Driving the People Side of Change - The Need for Speed

We all need to operate in a world in which change is volatile, constant and complex.

We all need to drive change in this brave new world. We can no longer rely on a select few to   manage the people side of change. People change has to be everyone's business.

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We need speed!

This workshop will explore why the traditional frameworks and methodologies for people change have to change themselves.

When change needs to be faster, cyclical and iterative, our thinking also needs to evolve.

You will be introduced to that evolution.

We will look at how we adapt the traditional tools and techniques for organisational change management and the new tools and techniques we need in order to be faster, more adaptive and relevant.

It doesn't matter whether your organisational delivery follows a waterfall approach, agile approach or a mix of both.

People change needs to evolve and adopt an agile mindset.

You will be introduced to the use of  tools including lean coffee, blast radius, plans on a page, canvases, lean personas, change scorecards and much more.

You will be able to use them immediately back in the workplace and start effectively driving the people side of your change in a rapidly changing environment.

This is a highly interactive and hands-on event that will immerse you in new thinking.

I would love to have you join me for this exciting event. Places are limited.

Register

Later Event: September 5
Service Management 2018