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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Tailor-made Employee Attraction - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Tailor-made Employee Attraction - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - VISIBILITY EQUALS PRODUCTIVITY!! - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Be ready for the next grey swan - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Karen Ferris Blog - Be ready for the next grey swan - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Igniting the Spark - Cultivating Curiosity in the Workplace - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Igniting the Spark - Cultivating Curiosity in the Workplace - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Igniting the Spark - Cultivating Curiosity in the Workplace - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - A New Kind of City - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - IT’S TIME TO START TALKING! - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - IT’S TIME TO START TALKING! - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://karenferris.com/blog/2021/9/2/adpri-employee-sentiment-the-analysis</loc>
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    <priority>0.5</priority>
    <lastmod>2021-09-02</lastmod>
    <image:image>
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      <image:title>Karen Ferris Blog - ADPRI Employee Sentiment - The Analysis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Karen Ferris Blog - ADPRI Employee Sentiment - The Analysis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Karen Ferris Blog - ADPRI Employee Sentiment - The Analysis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - ADPRI Employee Sentiment - The Analysis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Leadership Is Lacking - The CEO Report - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Leadership Is Lacking - The CEO Report - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Leadership Is Lacking - The CEO Report - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Leadership Is Lacking - The CEO Report - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - The Real Reasons You Are Being Asked To Return To The Office - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Karen Ferris Blog - The Real Reasons You Are Being Asked To Return To The Office - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://karenferris.com/blog/2021/8/12/ready-to-stop-the-great-resignation</loc>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Can You Stop The Employee Mass Exodus? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Your Talent Is Leaving. The Time For Action Is Now. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Your Talent Is Leaving. The Time For Action Is Now. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://karenferris.com/blog/2021/7/25/managing-hybrid-workforce-means-reinvigorating-team-objectives</loc>
    <changefreq>monthly</changefreq>
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      <image:title>Karen Ferris Blog - Managing hybrid workforce means reinvigorating team objectives - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://karenferris.com/blog/2021/7/16/r-words-to-plan-your-hybrid-working-model</loc>
    <changefreq>monthly</changefreq>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
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      <image:title>Karen Ferris Blog - Diversity, Equity and Inclusion in the Hybrid Team - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Diversity, Equity and Inclusion in the Hybrid Team - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
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      <image:title>Karen Ferris Blog - Hybrid Working - The Greatest Opportunity You Are About to F*** Up - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Karen Ferris Blog - Hybrid Working - The Greatest Opportunity You Are About to F*** Up - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://karenferris.com/meet-karen-ferris</loc>
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    <priority>0.75</priority>
    <lastmod>2024-12-22</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1621295118697-5R6GKJIMIZTV26YO5YFZ/Karen+Ferris+Headshot+B%26W.jpg</image:loc>
      <image:title>Meet Karen Ferris</image:title>
      <image:caption>I am available as a keynote speaker for your next event – conference, webinar, or seminar and as a content provider and subject matter expert in my field.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1621294953762-4AF7M1RXBWKEYL8EIT7O/Client+Logos-01.png</image:loc>
      <image:title>Meet Karen Ferris</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/contact</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2021-01-05</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1609827482945-DUUG30YFQVPKVEU70G7D/KF+Headshot.jpg</image:loc>
      <image:title>Contact Karen</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/awards</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-03-28</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/d3ec36ab-28fe-4323-9293-c662062f4c60/sdi-new-png.png</image:loc>
      <image:title>Accolades and Awards - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1579833281005-RM798488DL5KR6J8LZJS/150x150_14501_HDI19_Top25ThoughtLeader.jpg</image:loc>
      <image:title>Accolades and Awards</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/05e50ccd-9817-42ae-b6b0-c14585ba0e1c/CMI-Logo1-01.jpg</image:loc>
      <image:title>Accolades and Awards - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/9fc6de13-d3ed-4332-844f-458604fe56ec/BRM.png</image:loc>
      <image:title>Accolades and Awards - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1507249584369-6079SHIOK4FFQ5M38W9B/328-itSMF-14Aug14.jpg</image:loc>
      <image:title>Accolades and Awards</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/testimonials</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2023-07-07</lastmod>
  </url>
  <url>
    <loc>https://karenferris.com/change-management-training</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-08-24</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603329192577-Y1GCNRNRU7V8WDVESOLX/Balanced+Diversity+Karen+Ferris+Change+Management+Strategy</image:loc>
      <image:title>Change Management Programs - BALANCED DIVERSITY - A PORTFOLIO APPROACH TO CHANGE</image:title>
      <image:caption>The choice of practices (activities) utilised to embed change into the organisation are often ill-considered. They are guided by a person’s preference, bias and filters and often repeated change on change. They are not careful appraised and selected with an understanding of the nature of the change, the impact, the scope, the size and stakeholder needs. As a result, the change will not realise the speed and depth of change adoption needed. Projects will stall, rework will be required, projects will be delayed, business benefits not realised and unnecessary costs incurred. Projects will fail to deliver a return on investment. The Balanced Diversity framework provides a selection of 59 practices to choose from across four quadrants so that a portfolio of diverse, yet balanced, practices can be chosen. Utilising the framework in a structured manner ensures that the right practices for the right changes are adopted. The program provides a free practices assessment and a report of recommendations. Knowledge of the framework and how to apply it is provided and a series of hand-on workshops conducted to utilise it on real-world projects. Read the brochure. Get in touch for more information.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1574994658436-ZEDU8GG49X87GBQ3WLMJ/Change+Network.jpg</image:loc>
      <image:title>Change Management Programs - CHANGE NETWORK ENABLEMENT</image:title>
      <image:caption>Your change champions, change agents, or change advocates are a network of change leaders who need true enablement to be the best they can be. This program comprises workshops that create understanding across the network in regard to: - How people respond to change and effective interventions - The role of the change champion and how to create a positive environment for change - Leading with empathy - Effective communication - Readiness assessments - Change tools for a new age Read more. Get in touch for more information.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1552105842489-DUYBIBHL9WALO4NKKLYC/Digital+Transformation.jpg</image:loc>
      <image:title>Change Management Programs - Need for Speed</image:title>
      <image:caption>The only way to be truly responsive to constant change is to become quicker, iterative, lean and nimble and adaptable. Organisations are looking at ways to increase their agility across the entire enterprise. Our challenge is managing the people side of such fast-paced change. We need to align organisational change management with agile practices, continually transition, and keep pace with the cadence of iterative delivery. We need tools and techniques that are FASTER - flexible, accessible, simple, transparent, evocative and relevant. Read more.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1552108594990-MWZAI3XL7ET5VLOSDP6K/global+business+team.jpg</image:loc>
      <image:title>Change Management Programs - game on! new constructs for effective change</image:title>
      <image:caption>In a world of volatile, uncertain, complex, ambiguous and constant change that is ever increasing in velocity, effective change cannot be drive by a few - it has to be driven by many. The existing change management capability within the organization has to become strategic and create a capable and competent change network, across the entire organization, that operates at an operational and tactical level. This workshop enables the existing change competency to shift gear and become a true centre of excellence creating, maintaining and sustaining the organizational-wide change capability. Read the brochure. Get in touch for more information.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/books</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-08-06</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/41fda684-60a9-4afd-8164-0becfa99eb05/mock-00054-.png</image:loc>
      <image:title>Books by Karen Ferris - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/0b26cd29-db5f-436d-9d1d-d9516209319d/download-45807011663133359.png</image:loc>
      <image:title>Books by Karen Ferris - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/ba4312d3-eec4-4919-994a-b9dd3c9b2db9/download-75674931663132988.png</image:loc>
      <image:title>Books by Karen Ferris - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1632443587395-18C9UIF0OA3MDLIBLSMA/1632442510.jpg</image:loc>
      <image:title>Books by Karen Ferris - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1619044747757-EPLK206LFEUHYTC6FWZQ/Balanced+Diversity.png</image:loc>
      <image:title>Books by Karen Ferris</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1619044797115-FCZQ9HXJ2LCM5ZU84DMZ/Resiliator+Leaders.png</image:loc>
      <image:title>Books by Karen Ferris</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1619044893255-BJES98VSDMAADWHMLOMZ/Resiliator+Individuals.png</image:loc>
      <image:title>Books by Karen Ferris</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1619044936865-VUV6NVEMD8TQXTSW6MWE/Game+On.png</image:loc>
      <image:title>Books by Karen Ferris</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/game-on-download</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-09-08</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1588221305953-R46N5MGHT3Q5JDRXEDVE/GAME00001_Cover%2Bcopy%2B2.jpg</image:loc>
      <image:title>Free Game On Download</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/resiliator-downloads</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2020-11-12</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1593825501850-5WLIM7GIBVSE567TUNBT/Books+for+Web.jpg</image:loc>
      <image:title>Free Resiliator Downloads - Creating the Resilient Workforce</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/resilience-training-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2023-06-01</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603686580556-FKUQ6GMLZ25GR04XB6Q3/Karen-Ferris-About-Resilience-Training.jpg</image:loc>
      <image:title>Resilience Training</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/leadership-development-training</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-11-11</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1610688914569-Z7B1LDX4PN2V8SSUASBN/leading-virtual-teams-workshop-karen-ferris.jpeg</image:loc>
      <image:title>Leadership Development Programs - LEADING THE DISTRIBUTED TEAM</image:title>
      <image:caption>The world of work has changed and so must leadership. What got leaders where they were in 2020 will not get them to where they need to be today. Leaders must learn to be empathetic and emotionally intelligent leaders. They must create a sense of belonging in which everyone feels respected and valued for their contribution. They must leverage employees' enthusiasm for learning new skills and work with them to ensure they have the right tools to succeed. They must provide both flexibility and autonomy for employees to determine where they will do their best work. And above all, there must be trust. Read the brochure Get in touch for more information</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/73cad4ee-8980-4283-baaf-08ae7a97d23d/Resilient+People2.jpg</image:loc>
      <image:title>Leadership Development Programs - ACCOUNTABILITY</image:title>
      <image:caption>A lack of accountability in the workplace, impacts organisational culture. There is low morale, and high turnover. There is decreased efficiency and productivity, there is poor quality work, mistakes are left to smoulder until they explode, and customer satisfaction, performance and profitability are adversely impacted. A lack of accountability is an organisational contaminant that must be addressed before it poisons and destroys the entire organisation.  The good news is that a culture of accountability in the workplace can be created with the right steps. This will drive organisational success through increased employee engagement and motivation. When there is accountability in the workplace, everyone takes responsibility for their performance and delivering on outcomes. When something goes wrong, they step up and take full ownership. There are no excuses and no ‘blame game’ played. Accountable employees work to find a solution and the organisation benefits. Everyone can create a culture of accountability through their ability to accept responsibility before they place blame. “It is not only what we do, but also what we do not do, for which we are accountable.” ~ Moliere Read the brochure Get in touch for more information</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603673108989-H887ZVD4CWU34V9XO5LA/Karen-ferris-leadership-development-adaptive-leader.jpg</image:loc>
      <image:title>Leadership Development Programs - ADAPTIVE LEADERSHIP APPLIED</image:title>
      <image:caption>Adaptive leaders acknowledge that we are now living in a volatile, uncertain, complex and ambiguous world. When change is uncertain, leaders need to be able to read the right signals and act upon them. Adaptive leaders learn through experimentation; they manage the context, not the instruction set. They cultivate a diversity of views to generate multiplicity of options. Adaptive leaders know what to do when they don't know what to do. They adapt and thrive, regardless of the turbulence they face. Adaptive Leadership Applied recognizes that there is no one-size-fits-all approach to developing adaptive leaders. We are all starting from different positions of capability. Read the brochure</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603673748113-CFE3UENB8YH2UQ4Z6I7L/Karen-Ferris-Leadership-Development-Leaders-Let-Go.jpeg</image:loc>
      <image:title>Leadership Development Programs - FROM COMMAND AND CONTROL TO EMPOWERMENT AND TRUST</image:title>
      <image:caption>Leaders need to let go of control. Organizations can only be responsive when they flatten the structure, remove the bureaucracy that slows them down, and give employees autonomy. Autonomy means decision-making is distributed and communication flows easily throughout the organization. Employee innovation, creativity, and experimentation are embraced. Employees can self-manage and they decide what to work on, how, and when. One of the biggest challenges creating this autonomous workplace is getting managers to get out of the way. Managers need to become true leaders and surrender control. Read the brochure Get in touch for more information</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603674907437-51E4XMV4CSZAQME8B2HG/image-asset.jpeg</image:loc>
      <image:title>Leadership Development Programs - effective communication</image:title>
      <image:caption>Organizational success is now reliant on extensive collaboration, engagement, problem-solving, creativity, experimentation and innovation. All are enabled through effective communication. Everyone needs to communicate appropriately, given the context in which they operate and with whom they are engaging. They need to be able to determine the effectiveness of their communication. Read more.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603675236459-ZSTC8X1IDPV30Q3QI4C9/Karen-Ferris-Leadership-Development-People-Skills.jpeg</image:loc>
      <image:title>Leadership Development Programs - PEOPLE SKILLS</image:title>
      <image:caption>The most sought after skills in the business world are self-awareness, the ability to listen, empathy, communication, trust and emotional regulation. These are essential people skills. The soft skills are the hard skills. Regardless of where you are positioned in an organisation, people skills are vital for individual and organisational success. Read more.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/resilience-skills-training</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-08-24</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603670648346-X41R3F0P3D79LLDSALSV/Super+Hero+copy.jpg</image:loc>
      <image:title>Resilience Programs - UNLEASH THE RESILIATOR®! A PROGRAM FOR WORKFORCE RESILIENCE</image:title>
      <image:caption>This program creates organisational resilience by equipping everyone within it with the resources they need. Without resilience in the face of constant change, individuals will suffer stress, anxiety, depression, fatigue and eventually burn-out. Resilience can be learnt. Resilient individuals embrace constant change; are adaptable and flexible; anticipate change; are pre-emptive and change before they have to. Everyone in the organisation can create the environment in which resilience can flourish. Resilience has individual and organisational benefits that cannot be overlooked. But the overarching motivation should be organisational survival. This program incorporates resilience assessments, employee education and awareness, leadership workshops, customized learning journeys for individuals and provision of the Unleash the Resiliator Within publications. Through workshops and coaching leaders can identify the early signs of low resilience and take effective action whilst creating a positive environment for change. Read the brochure. Get in touch for more information.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/change-management-methodologies</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2023-06-01</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603686528834-341X3C32CP8RRNXFN3KO/Change-management-leadership-development-resilience-training-karen-ferris.jpg</image:loc>
      <image:title>Change Management</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/leadership-development</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-01-19</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1603686623453-ORBCBPTLOYNRWOGW0LWN/Change-management-leadership-development-resilience-training-karen-ferris.jpg</image:loc>
      <image:title>Leadership Development</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/contact-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2021-02-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1613625108227-JH2H18SNM19PG4EVXKTZ/KF+Headshot.jpg</image:loc>
      <image:title>Book Karen</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/whitepaper-balanced-diversity-embed-organizational-change</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2021-01-20</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1610596930022-VAA1I23EZDH5YE7Q67P2/How-To-Embed-Change-Balanced-Diversity-Karen-Ferris.png</image:loc>
      <image:title>White Paper: How to Embed Organizational Change - Karen Ferris</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/white-papers</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2023-01-15</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/c77afd3b-8fcf-4f78-8f5e-ee61ac5652f5/1673757368.jpg</image:loc>
      <image:title>White Papers - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1632457948150-SRBZBCH9GHQJPWB0EJQO/download-64054391632457864.png</image:loc>
      <image:title>White Papers - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1611364940543-6LQFX64YQDWEW5S9V6MZ/XI-workplace-mental-health-ecosystem-karen-ferris.png</image:loc>
      <image:title>White Papers</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1610585389006-IOIM5B7GCEPPH6E3QRJX/How-To-Embed-Change-Balanced-Diversity-Karen-Ferris.png</image:loc>
      <image:title>White Papers</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1610588211119-WZ2KL2KY2A31AF1JR7J1/change-the-focus-karen-ferris.png</image:loc>
      <image:title>White Papers</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1610601247907-46COS0C71207EP3WHEW8/change-management-is-broken.png</image:loc>
      <image:title>White Papers</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/whitepaper/change-the-focus-karen-ferris</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2021-01-14</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/599cf4bd9f745681a73c32ff/1610599682553-GOALMMJJJNVZOL6OVD5I/change-the-focus-karen-ferris.png</image:loc>
      <image:title>White Paper: Change The Focus. What If...? - Karen Ferris</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://karenferris.com/white-paper-how-to-embed-organizational-change-subscribers-download-karen-ferris</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2021-01-20</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Advisory services on demand for your service management needs. This can be used as a career development/competency-building service or to get things back on track when they have gone astray. We can provide additional resources to assist you when you need them. Buy pre-paid hours and use them as you need them.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Facilitation - LEGO® SERIOUS PLAY®</image:title>
      <image:caption>Whether you are considering running a strategic planning session, an improvement workshop, a team building exercise, a stakeholder analysis, a change impact assessment, or any gathering requiring skilled facilitation, your outcomes will be accelerated and elevated using the LEGO® SERIOUS PLAY® method. The purpose of LEGO® SERIOUS PLAY® is to change “lean backward meetings” to “lean forward meetings”, where the result is more participation, more insights surfaced, more engagement and, ultimately, more commitment and faster implementations. The LEGO® SERIOUS PLAY® method (LSP) is a facilitated thinking, communication and problem-solving technique for use with organisations, teams and individuals. It draws on extensive research from business, organisational development, psychology and learning and is based on the concept of “hand knowledge.” LEGO® SERIOUS PLAY® is based on a set of fundamental beliefsabout leadership and organisations: - Leaders don’t have all the answers - Success is dependent on hearing all voices in the room - People naturally want to contribute, be part of something bigger and take ownership - All too often, teams work sub-optimally, leaving knowledge untapped in team members - We live in a world which can best be described as complex and adaptive, and allowingeach member to contribute and speak out results in a more sustainable business. GO DEEPER, BROADER AND FASTER AND MAKE BETTER DECISIONS. Karen Ferris is a Certified LEGO® SERIOUS PLAY® Change Facilitator.</image:caption>
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      <image:title>Speaker - KAREN FERRIS - KEYNOTE SPEAKER</image:title>
      <image:caption>ABOUT KAREN Karen Ferris is a globally recognised thought leader, award-winning industry contributor, esteemed author, and keynote speaker in the fields of leadership, organisational change, workforce resilience, and cultural transformation. With over 25 years of experience advising C-suite leaders, government agencies, private and not-for-profit companies. Karen equips organisations to thrive through change by shifting mindsets, not systems. Her mission: Help leaders unlearn outdated practices and embrace new, adaptive ways of thinking. Karen is the author of multiple acclaimed books, including: ·       Be REMARKABLE! Learn to Unlearn: The New Leadership Mindset ·       Game On! Change is Constant ·       Balanced Diversity: A Portfolio Approach to Organisational Change. ·       Unleash The Resiliator Within: A Handbook for Leaders ·       Unleash The Resiliator Within: A Handbook for Individuals She’s also the creator of the Leadership Mindset Maturity Diagnostic and a certified LEGO® SERIOUS PLAY® facilitator. KEYNOTE TOPICS 1.     Learn to Unlearn: The New Leadership Mindset What got us here won’t get us there. In this provocative keynote, Karen shares why leaders must let go of legacy thinking and adopt a mindset of continuous unlearning and relearning to stay relevant in a rapidly changing world. ·       Understand the impact of outdated leadership models ·       Learn the six dimensions of the new leadership mindset ·       Discover how to embed learning agility into your culture 2.     Silence: The Organisation Killer Innovation dies in silence. Karen unpacks why psychological safety is no longer optional - it’s essential. Leaders will learn how to foster environments where people feel safe to speak up, make mistakes, and challenge the status quo. ·       Decode the foundations of psychological safety ·       Recognise the cost of silence and disengagement ·       Build trust through listening and vulnerability 3.     Game On! Change is Constant. Tactics To Win When Leading Change is Everyone's Business Karen ingeniously explores how organisations must respond to constant change using the analogy of a soccer match. Every game played is different. The ground condition, the weather, the supporters, the opposition, the game tactics, the team composition, and player positions have all changed. All the changes have one purpose: to win the game. Players do not resist change. They say Game On! Your organisation can play the game like a winning team. ·       View change as a constant opportunity to evolve ·       The role of managers, coaches and players ·       Understand the competencies of a winning team 4.     Unleash the Resiliator Within Karen will introduce you to The Resiliator. The Resiliator thrives in the face of constant change, possessing a multitude of superpowers that enable them to do so. A workforce of Resiliators is equipped with the superpowers they need to combat the concern, stress, and anxiety that comes with unrelenting and often volatile change. ·       Busting the myths about resilience ·       Discover The Resiliator and the superpowers for leaders and the superpowers for individuals ·       Putting it into practice 5.     From Command and Control to Empowerment and Trust The future of work is the future of leadership. Karen explores how the new era of work has made employee empowerment and a foundation of trust an imperative for high-performing teams. Many leaders provide employees with autonomy, allowing them to shape their work environment so they can perform to the best of their ability. Understand the need for empowerment and trust ·       How to transition from a position of command and control ·       Prevent and eliminate micromanagement in the workplace PAST AUDIENCES ·       IT Service Management Forum Australia Annual Conference ·       IT Service Management Forum New Zealand Annual Conference ·       Housing Plus Leadership Forum ·       PMO Leader Annual Conference ·       VMCH Senior Leadership Convention ·       Coles Change Management Seminar ·       Brookfield Properties Senior Leadership Offsite ·       Agile Lean International Conference TESTIMONIALS “It brings me great pleasure to endorse Karen for her outstanding speaking abilities. Her recent presentation at our ITSM Webinar demonstrated not only her profound expertise but also her captivating presence before an audience. Karen exudes professionalism and is highly knowledgeable in her field. I recommend her for any industry events.” Regional Marketing Specialist, Zoho Corp  Clear. Concise. On-point. Relevant. Practical. All we’ve all come to know, respect and rely on from the insightful mind of Karen Ferris. Your fans are always surprised by you and how you show up and lovingly challenge us to show up to be and become the leaders we want to be! Principal, Chief Strategy and Growth Officer, WinThinking “I was so impressed with Karen when I saw her speak at a conference in Holland that I knew there and then I would arrange for her to speak at an itSMF Ireland event in the future. And so, I did. Karen is a world-class speaker whom I would have no hesitation in recommending. Director, itSMF Ireland BOOK KAREN Interested in booking Karen for your next event? Watch the Speaker Reel: https://www.youtube.com/watch?v=2qkUEDZQ5Z0 Email: karen@karenferris.com Website: https://karenferris.com/ LinkedIn: https://www.linkedin.com/in/karenferris-resilience-change-management/   Let’s create a keynote experience your audience won’t forget.</image:caption>
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