Running Scared?

The latest disruptor is AI and ChatGPT. People are again running scared that their jobs will become redundant due to new technology.

And the fact is that they may. But rather than running scared, face it head-on and respond accordingly.

Read More
Karen FerrisComment
Have You Got What It Takes?

This must be one of the best descriptions of what it is like for a leader making the shift to leading a remote team.

“It’s like learning to drive on the wrong side of the road. You must get to the same destination as before, but you now have different signals, cues, and controls — and that does take some time getting used to!”

This is Raghu Krishnamoorthy writing for Harvard Business Review in October 2022.

Read More
Karen FerrisComment
I TOLD YOU SO!

I am not sure whether I love it or hate it when I read an article from one of the big guns and I say to myself, “I have been saying that for ages!” On one hand, it validates what I have been saying and on the other, it feels like no one listens unless your name is Garter, HBR, BCG, McKinsey, Gallup, Deloitte or the like.

In this instance it is Gartner and the report is called “Think Hybrid Work Doesn’t Work? The Data Disagrees.”

Read More
Karen FerrisComment
RESOLUTION OR RESOLVE?

Even before the pandemic, less than one in five HR leaders believed that performance management was effective at achieving its objective according to Gartner. This must be a concern. If the process was broken before the pandemic, failure to act now will destroy it.  Leaders must have the resolve to change how they handle the performance management of a remote workforce. If they don’t, trust will disintegrate, employee engagement will fall, and employees will walk out of the door.

Read More
Karen FerrisComment
Workplaces as Engines of Mental Health and Well-Being - 5. Opportunity for Growth

 This Essential rests on the human needs of learning and accomplishment.

Learning is the process of acquiring new knowledge and skills in the workplace, which provides opportunities for individual intellectual, social, professional, and emotional growth.

Accomplishment confers a sense of competence that reduces stress, anxiety, and self-doubt. When organizations create more opportunities for learning, accomplishment, and growth, workers become more optimistic about their abilities and more enthusiastic about contributing to the organization.

Read More
Karen FerrisComment
Workplaces as Engines of Mental Health and Well-Being - 3. Work-Life Harmony

Every employee must be provided with both flexibility and autonomy to choose where they work, when they work and how they work. Employees will be more motivated, engaged, and productive. Organisations must treat their employees as people first and foremost. They have many needs, roles, and responsibilities outside of work and must be able to choreograph work around those and not the other way around.

Read More
Karen FerrisComment
Workplaces as Engines of Mental Health and Well-Being - 2. Connection and Community

Organisations that create opportunities for social connection and community can help improve health and well-being. The Essential rests on two human needs: social support and belonging. Social support networks can mitigate feelings of loneliness and isolation. Fostering a sense of belonging has the potential to improve the health and well-being of employees and communities and the prosperity of the organisation itself.

Read More
Karen FerrisComment
Workplaces as Engines of Mental Health and Well-Being - 1. Protection from Harm

The Surgeon General’s Framework for Workplace Mental Health & Well-Being is intended to spark organizational dialogue and change in the workplace. It can also catalyze areas for further research, strategic investment, and broader policy advancements.

It is intended as a framework to support workplaces and enable them to create a plan with all employees to enact the components within the framework and reimagine workplaces as engines of well-being. It shows how to begin the journey.

Read More
Karen Ferris Comment
It's Oh So Quiet

Last week, you may have noticed that there was very little activity from me on LinkedIn. There were no daily videos, and the weekly Leading Change newsletter was nowhere to be seen. As Björk sang, “It’s Oh So Quiet.”

The following is the explanation, and the reason this week’s newsletter is a little smaller than usual.

Two years and 9 months in and COVID finally got me!

Read More
Karen FerrisComment
Stress me out some more, why don’t you?

According to Gallup’s State of the Global Workplace 2022 Report, employees have never been more stressed.

The scary thing is that rather than trying to alleviate the causes of stress in the workplace such as excessive workload, lack of control, lack of support, poor leadership, lack of training and development, and work/life balance, employers are adding to the stress by not being clear about the future of work in their organisation.

Read More
Karen FerrisComment
See Me, Feel Me, Touch Me, Heal Me

One of the greatest songs to come out of the 1960s was “See Me, Feel Me” (aka. See Me, Feel Me/Listening to You) by The Who.

It came on the radio recently and it said something to me it had not before, “This is what employees are demanding today and most employers are not listening.”

  • See me

  • Feel me

  • Touch me

  • Heal me

Read More
Karen FerrisComment
Do You Have The Courage To Unlearn?

“It takes curiosity to learn. It takes courage to unlearn. Learning requires the humility to admit what you don't know today. Unlearning requires the integrity to admit that you were wrong yesterday. Learning is how you evolve. Unlearning is how you keep up as the world evolves.” ~ Adam Grant

If you do not have the courage, expect to be left behind.

If you do not have the courage, expect to become irrelevant.

Read More
Karen FerrisComment
Learn, Unlearn, Relearn

It is time to unlearn and relearn.

“If you’re thinking in terms of ‘returning’—returning to the old way, returning to the way the office used to be, returning to what worked for you—then it’s time to rethink that direction. We need to move forward to a new path, and that requires engaging your employees to establish new ways of working together.”

Read More
Karen FerrisComment
It Is Time To Ask "Why?"

According to Harvard-based child psychologist Paul Harris, a child asks around 40,000 questions between the ages of two and five. But they are not doing it just to drive you crazy. They want an explanation.

Right now, we must model this behaviour not because we need to relive our early years but because we have a right to demand an explanation regarding the mandate to return to the office.

I have spoken to many employees who have been told they must attend the office so many days each week. or they must attend the office on specific days of the week. Every one of them, without exception, cannot explain the reasoning behind the decision.

Read More
Karen FerrisComment
Culture Does Not Live Here

The demand for employees to return to the office because it will impact the culture is just an attempt to return to how it was before the pandemic. The fact is there is no going back.

I would suggest that if you believe that you need everyone to return to the office for organisational culture reasons, you did not have a good culture in the first place. Culture is not bound by physical enclosures. A great culture permeates an organisation and its workforce without limitation.

Read More
Karen FerrisComment
Leading The Distributed Team eBook

In this eBook I reveal the indicators that most leaders are not ready to lead the distributed team.

I dispel the myths around a distributed working model and show you how to rethink - reimagine - reinvent.

I share my Distributed Leadership Model which contains the competencies needed by all leaders to effectively lead the distributed team.

Read More
Karen FerrisComment
The Great Divide Just Keeps Getting Bigger

The recent Microsoft Work Trends Index: Pulse Report is a testament to the growing divide between employers and employees. I wrote about The Great Divide In The Workplace back in October 2021

Microsoft surveyed 20,000 people in 11 countries, and analysed trillions of Microsoft 365 productivity signals, along with LinkedIn labour trends and Glint People Science findings.

The report had three key findings and for each the need for better leadership is the answer.

Read More
Karen FerrisComment
Better Leaders Needed to Fix the Broken Workplace

“Improving life at work isn’t rocket science, but the world is closer to colonising Mars than it is to fixing the world’s broken workplaces.

The real fix is this simple: better leaders in the workplace. Managers need to be better listeners, coaches, and collaborators. Great managers help colleagues learn and grow, recognise their colleagues for doing great work, and make them truly feel cared about. In environments like this, workers thrive.” (Gallup 2022)

Read More
Karen FerrisComment
The Week As It Should Be

In this article I describe a working work as it should be with myself in the role of employee. We explore each day of the week, my relationship with my team and my boss. We describe the working model “Preference First.”

Read More
Karen FerrisComment