UNICOM Excellence In Agile 2021
Nov
24
2:30 pm14:30

UNICOM Excellence In Agile 2021

AGILE LEADERS - ARE YOU FUTURE READY?

The future of work is the future of leadership and that is hybrid.

For most leaders, leading a hybrid team is uncharted territory. Most leaders are not future ready.

This could be one of the biggest mindset shifts your organisation and your leaders will ever have to make.

This presentation will explore the need for a fundamental change in leadership capability and competency. Leaders have to reexamine and rewire their approach.

Organizations that do not drive and facilitate this change NOW will soon find themselves left behind as the competition thrives.

Discover the changes needed and how future ready you are.

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Agile India 2021
Nov
18
to 20 Nov

Agile India 2021

AGILE LEADERS - ARE YOU FUTURE READY?

The future of work is the future of leadership and that is hybrid.

For most leaders, leading a hybrid team is uncharted territory. Most leaders are not future ready.

This could be one of the biggest mindset shifts your organisation and your leaders will ever have to make.

This presentation will explore the need for a fundamental change in leadership capability and competency. Leaders have to reexamine and rewire their approach.

Organizations that do not drive and facilitate this change NOW will soon find themselves left behind as the competition thrives.

Discover the changes needed and how future ready you are.

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Australasian Change Days 2021 - Simplifying the Complexity That is Change
Sep
9
to 11 Sep

Australasian Change Days 2021 - Simplifying the Complexity That is Change

The Balanced Diversity Framework – Simplifying the Complexity That is Change

"Navigating the complexity of change requires a bold, new approach to identify the right practices to be deployed and assure change success.
The Balanced Diversity Framework has been realized through extensive research and is delivered by design. It offers every change agent 59 distinct practices to choose from to address the complexity.
The right practices are determined through analysis and understanding as a team. The framework can be utilised by everyone involved with change so that innovative suggestions by non-experts are not overlooked.
Our constantly changing environment requires constantly changing approaches to deal with the known unknowns. What worked yesterday may not work today."


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ATLASSIAN Team 2021
Apr
28
to 29 Apr

ATLASSIAN Team 2021

Excited to have been invited to speak at Atlassian Team 2021

Team '21 is the premier conference for modern teamwork. This is the Team '21 inaugural event and digital experience on April 28 – 30, where we’ll explore the intersectionality of teamwork, humanity and tech, and share new ways to unleash your team’s full potential.

Formerly known as Atlassian Summit, the flagship event has evolved alongside the new state of teamwork as we know it.

I will be speaking in the ALL ACCESS sessions — The Future Of Service Management Realized With Resilience.

Customer and employee expectations are increasing the pressure on IT service management to evolve processes, increase service quality, and drive more business value. This pressure is compounded by the shift in remote work and changes that organizations will continue to face post-pandemic.

Registration.

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Mar
23
to 26 Mar

International Service Management Days

Are you a service management professional trying to improve your value to the organization?

  • Are you interested in meeting others with similar jobs and challenges?

  • Do you want to learn from experts who've invented the wheel, so you don't have to?

Then, this conference is for YOU!

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Register for International Service Management Days and experience two invigorating days with an international community that shares your challenges and speaks your language— figuratively and literally!

This conference offers a "follow-the-sun schedule" in 4 time zones filled with content and networking that promise to align your service management office with your organization's goals.

Best of all, registration is FREE! 

What are you waiting for? Join in the learning, sharing, and networking with service management practitioners around the globe.

I will be presenting “Balanced Diversity - A Portfolio Approach to Organizational Change”

A New and Innovative Framework for Successful Change. The framework is based on a systematic review of 15 years of research and 179 studies asking how change can become an enduring part of the organization.

March 26 at 10:00 AM AEST

https://hopin.com/events/service-management-days?ref=3ee17a8e8a00

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World Project Management Forum
Dec
14
to 16 Dec

World Project Management Forum

28th Global Symposium 2020 and 2nd World Project Management Forum (WPMF)

The Future of Project Management - New Challenges, New Approaches

A New and Innovative Framework for Successful Change Balanced Diversity – Realized by Research. Delivered by Design

Rapid adoption of change and early realization of the benets are paramount to organization advantage. Balanced Diversity is a new and innovative framework for every leader of change to determine the practices that will deliver success. The framework is based on a systematic review of 15 years of research and 179 studies asking how change can become an enduring part of the organization.

https://www.cepm.com/wpmf/

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SITS 21 Virtual Summit
Dec
1
to 2 Dec

SITS 21 Virtual Summit

The SITS Virtual Summit, offers free access to education, delivered by ITSM specialists from around the globe.

SITS are delighted to be bringing you a third edition, sponsored by HappySignals, on 1-2 December 2020, with 8 new webinars lined up.

The programme covers everything from leadership through to knowledge management; remote delivery through to attracting, retaining and developing talent.

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In a world of volatile, uncertain, complex and ambiguous change, leaders need to be able to sense and respond. Increasing consumer and customer demand, globalisation, digital disruption, increased competition and an increasing speed of change, means that leadership has to fundamentally change. Leaders have to be able to continually adapt to changing conditions and chart a course when they cannot predict the outcomes of their choices. Note: Everyone is a leader.

Adaptive leadership is knowing what to do, when you don’t know what to do. Adaptive leaders learn through experimentation and manage the context, not the instruction set. They cultivate a diversity of views to generate a wealth of options. They lead with trust and respect and provide employee autonomy. They do not provide the answers (and do not equate leadership with expertise) and they accept that a degree of disequilibrium is needed to sustain adaptive change (rather than minimising conflict and discomfort).

Adaptive leadership is a practice not a position. In this session, attendees will learn why adaptive leadership is needed, what it looks like, and how to practice it.

https://www.servicedeskshow.com/education/virtualsummit/

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Service Management World 2020
Nov
18
3:30 pm15:30

Service Management World 2020

Service Management World is scheduled for November 15-19, 2020, at Omni Orlando Resort at ChampionsGate, Orlando, FL.

SMW is the definitive event for service management leaders—a conference and expo totally focused on helping you manage changing customer and business expectations, discover emerging resources and technologies, and stay ahead of evolving practices and frameworks.

I am exciting to be speaking about Constant Change Requires Adaptive Leadership.

You can register here:

https://smw.informatech.com/2020/registrations/Attendee?_ga=2.54467368.1076609393.1592372158-1168582159.1592372158

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Australasian Change  Days Conferenc
Sep
11
to 13 Sep

Australasian Change Days Conferenc

Unleashing the resiliator once more….

Excited to be speaking at the first Australasian Change Days conference.

I will be running an interactive virtual workshop called “Unleash the Resiliator Within”

You can get your tickets here:

https://www.eventbrite.com.au/e/australasian-change-days-acdc-3-days-tickets-96308127201

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itSMF New Zealand Virtual Conference
Aug
13
2:00 pm14:00

itSMF New Zealand Virtual Conference

itSMF New Zealand virtual conference.

itSMFnz is excited to announce the Virtual Conference Series. This series will give you exposure to the speakers who were to present at the itSMFnz Conference 2020 in Wellington that was cancelled due to the Covid19 crisis.

The format for each session (NZST) follows:

  • 4.00pm presentation

  • 4.30pm Q&A and discussion

  • 4.45pm: General discussion and 'how are you doing'

http://www.itsmf.org.nz/virtual-conference-series.html

I will be speaking at 4pm on Thursday 14 August - Creating a Culture for Innovation

You can register here:

https://www.eventbrite.co.nz/e/itsmfnz-virtual-conference-series-tickets-104925555160

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the game has changed
Aug
13
9:00 am09:00

the game has changed

the game has changed

why?

Our world has changed beyond recognition in 2020.

We have embraced change and adapted to new ways of working without change strategies, sponsor roadmaps, resistance management plans, stakeholder engagement plans, and so on.

We just did it.

Let’s not go back to a ‘new’ normal. Let’s go back to a ‘better’ normal.

It is time to reflect, reset and recharge the approach to the people side of change.

Change will continue to happen at a pace we have never experienced before. It will continue to be unpredictable and be disruptive.

We have to stop trying to ‘do’ change and start to ‘enable’ change.

what?

This 3-hour virtual interactive and explorative workshop will look at:

·      Why the game has changed

·      The challenges

·      Charging the change capability

·      New constructs to drive change

·      Organizational change enablement

All participants will receive an exclusive download of Karen’s 2019 publication “Game On! Change is Constant. Tactics to Win When Leading Change is Everyone’s Business.”

who?

This workshop is for anyone tasked with leading and driving change within their organization. This includes change, and people and culture professionals; executives; leaders; managers; and change agents.

when?

Thursday 13th August 2020 09:00 – 12:00.

where?

Register here for a well spent $195.

 https://www.eventbrite.com.au/o/karenferriscom-16444644324 

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#Team Change Melbourne
Sep
18
7:15 am07:15

#Team Change Melbourne

New TEAM CHANGE Meet Up

A safe place to learn, share, grow and celebrate the ideas and strength of our colleagues.

In this space, we question the status quo. We talk about what’s working well – and what we can do better. We’ll share a meeting format that is both easy to follow and effective at facilitating learning and collaboration through group discussions.

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itSMF Australia Conference 2019
Aug
20
to 21 Aug

itSMF Australia Conference 2019

UNLEASH THE RESILIATOR WITHIN

 In a world where the speed and volatility of change is ever increasing, we need to stop talking about managing resistance to change and start talking about building resilience to change.

The World Health Organization describes stress as the “global health epidemic of the 21st century.” 

It is time to unleash The Resiliator!

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A workforce of Resiliators means that volatile, uncertain, complex, ambiguous and constant change can be embraced. Changes in direction are accepted as the norm and not the exception.

Organisations serious about becoming more agile in order to respond to disruptive change have to also be serious about building a resilient workforce. 

Resiliators take charge, self-manage, lead, inspire and motivate. They innovate, create and experiment. They operate in an environment of collaboration and cooperation. These are all competencies organisations need today if they are to thrive in the face of constant change and disruption, let alone survive.

Organisational change leaders need to build the strategy for resilience whilst becoming resilient themselves. Resilience has to be modelled.

Come along to this presentation and meet The Observer, The Realistic Optimist, The Regulator, The Reframer, The Adapter and others. 

United they are The Resiliator!

Register here

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itSMFA Canberra
Jun
20
1:30 pm13:30

itSMFA Canberra

Change is Constant - Game On!

When change is volatile, uncertain, complex and ambiguous - 

When constant change is the new black - 

We cannot rely on a select few to manage the people side of change.

This keynote presentation describes the brave new world we are now or are about to be faced with.

Business people soccer pitch.jpg

When change is fast and iterative and subject to alteration in outcomes itself, how do you manage the people side of change. How do you communicate and engage when the outcomes are not yet known. You can't!

We have to stop talking about resistance to change and start talking about resilience.

The presentation describes how we need to simplify the roles involved in the people side of change and how change has to be everyone's business.

Our workforce is a team and has to behave like a field sports team. Every game is different. Ground, pitch, opposition, tactics, position etc.

The team says 'Game On!' There is no resistance to change! They have managers and coaches that make it happen.

So how do we move our workforce to a position of 'Game On?'

This presentation shows you how.

Register.

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Change Management Institute - Breakfast Seminar
Mar
21
7:00 am07:00

Change Management Institute - Breakfast Seminar

UNLEASH THE RESILIATOR WITHIN!

 In a world where the speed and volatility of change is ever increasing, we need to stop talking about managing resistance to change and start talking about building resilience to change.

The World Health Organization describes stress as the “global health epidemic of the 21st century.” 

It is time to unleash The Resiliator!

Unknown.png

A workforce of Resiliators means that volatile, uncertain, complex, ambiguous and constant change can be embraced. Changes in direction are accepted as the norm and not the exception.

Organisations serious about becoming more agile in order to respond to disruptive change have to also be serious about building a resilient workforce. 

Resiliators take charge, self-manage, lead, inspire and motivate. They innovate, create and experiment. They operate in an environment of collaboration and cooperation. These are all competencies organisations need today if they are to thrive in the face of constant change and disruption, let alone survive.

Organisational change leaders need to build the strategy for resilience whilst becoming resilient themselves. Resilience has to be modelled.

Come along to this presentation and meet The Observer, The Realistic Optimist, The Regulator, The Reframer, The Adapter and others. 

United they are The Resiliator!

Registration

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Sep
13
7:00 am07:00

Change is Constant. Game On! Breakfast Seminar.

If you missed my presentation at Convergence Australia 2018, then this breakfast seminar is your opportunity!

What they are saying:

Karen’s masterclass challenged conventional wisdom about organisational change. Her thought provoking material had participants talking about the content long after her presentation ended. If you missed it at Convergence in Melbourne in 2018, then be sure to catch it when you can. Lena Ross - Author, Hacking for Agile Change

Karens masterclass simplified the roles needed in organisational change management. Her soccer analogy resonated with everyone in the room. It was clear what was needed to build a resilient workforce and a winning team. - Adrian Amore, Owner Icomm Australia

When change is volatile, uncertain, complex and ambiguous - 

When constant change is the new black - 

We cannot rely on a select few to manage the people side of change.

This seminar describes the brave new world we are in right now or are about to be faced with.

When change is fast and iterative and subject to alteration in outcomes itself, how do you manage the people side of change. How do you communicate and engage when the outcomes are not yet known. You can't!

We have to stop talking about resistance to change and start talking about resilience.

The seminar describes how we need to simplify the roles involved in the people side of change and how change has to be everyone's business.

Business Soccer Blue.jpg

Our workforce is a team and has to behave like a field sports team. Every game is different. Ground, pitch, opposition, tactics, position etc.

The team says 'Game On!' There is no resistance to change! They have managers and coaches that make it happen.

So how do we move our workforce to a position of 'Game On?'

This breakfast seminar shows you how.

When: Thursday 13th September. Registration 7:00am for 7:30am start. Finish 8:30am. Conversations with Karen until 09:00am.

Breakfast included and served at your table.

Location: Level 2, RACV Club, 501 Bourke St, Melbourne VIC 3000.

Cost: $75 (including GST)

Register here.

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Sep
5
9:00 am09:00

Service Management 2018

Keynote: Why People Change Has To Be Everyone's Business - Game On!

When change is volatile, uncertain, complex and ambiguous - 

When constant change is the new black - 

We cannot rely on a select few to manage the people side of change.

This keynote presentation describes the brave new world we are now or are about to be faced with.

Business people soccer pitch.jpg

When change is fast and iterative and subject to alteration in outcomes itself, how do you manage the people side of change. How do you communicate and engage when the outcomes are not yet known. You can't!

We have to stop talking about resistance to change and start talking about resilience.

The presentation describes how we need to simplify the roles involved in the people side of change and how change has to be everyone's business.

Our workforce is a team and has to behave like a field sports team. Every game is different. Ground, pitch, opposition, tactics, position etc.

The team says 'Game On!' There is no resistance to change! They have managers and coaches that make it happen.

So how do we move our workforce to a position of 'Game On?'

This presentation shows you how.

Register.

 

 

 

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Aug
20
9:00 am09:00

Convergence - Optimising Your Organisational Change

The theme for the 2018 Convergence conference is

"Whose Change is it anyway?"

Proudly presenting a Masterclass

"Game On! - How to win in a world of constant change".

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We are in a world in which change is constant, unclear and complex.

Change is driven by both internal and external factors that cannot necessarily be predicted.

How do you manage change when the outcomes are not yet known or could change?

You can’t!

When change is a constant, a change program driven top down is not going to work.

What is needed is a change platform.

This is a co-designed approach to change that builds a platform, which allows everyone to:

  • initiate change

  • come up with ideas (innovate)

  • make decisions

  • and try-out new things (experiment)

This masterclass introduces the key roles that are needed to support this change platform - the managers, the coaches and the players!

More information and registration is available here.

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May
4
5:00 pm17:00

BrightTALK - Why put people first? Its the only winning formula

About this webinar

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We have been saying 'people are our greatest asset' for eons. But have we really demonstrated it?

When organisations are undergoing change that is volatile, uncertain, complex and ambiguous and we need people to change at a velocity never known before, putting people first is an imperative.

If organisations don't do this they will very quickly cease to be relevant in this world of increasing disruption.

In this webinar, Karen Ferris and Daniel Breston discuss why the people side of change is so important and how the organisational change management landscape has changed.

Register

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Feb
16
7:00 am07:00

Change Management is Broken!

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Organisational Change Management as an approach needs to undergo radical transformation if it is to be of any value when constant change is the new black. At this event Karen will explore why the traditional approaches to Organisational Change Management will no longer work in a world of constant, rapid, unpredictable and complex change. In attending this event, you will learn how to move people from change resistance to change resilience by taking three key steps. Karen will also explore the strategies organisations need to employ, in order to survive and thrive in this brave new world of relentless change - all of which are transformational.

FREE EVENT

Attendees will receive an advanced copy of Karen's latest white paper - 'Change Management is Broken!'.

Breakfast/Registration 7am for a 7.30am start. Presentation will finish at approx 8.30am for a 9am close.

Car parking is available at $21.60 per vehicle. Exit before 9.30am.

RACV Club dress code is smart casual.

Places are limited so book early!

Register here.

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