Employee Work From Home Experiences

Informing Leadership Actions

In the 360° Steelcase Global Report 2021 – Changing Expectations and the Future of Work – they found that the experiences employees described about working from home fell into five patterns of behaviours and attitudes.

Whilst Steelcase provide us with a description of each of the five categories, they do not advise on the actions needs to help the people in those categories. I have taken up that mantle.

In this paper, I have taken each category and provided the description from the Steelcase report followed by what I believe leaders must do right now to improve the experiences these employees are having and what they should do post-pandemic when the need to work from home is no longer required and work in most cases will have a hybrid flavour.