It's All About the People
I recently wrote an article for ITSM.tools about why organisational change management is so important but also why it needs to change itself.
It’s not about the technology, it’s not about the processes, it’s all about the people.
Without a focus on the latter, the former have no worth.
We’re moving into an era of increasing disruption and if there’s even been a time to focus on our people – it’s now! Without such a focus on the people side of change, none of the other required changes will come to fruition.
