Built on ITIL: digital transformation is an organizational challenge

I recently wrote an article for AXELOS about digital transformation..

“Like conducting heart surgery, leaders need to open up and look inside their organizations to see how they are going to help their workforce innovate, experiment and make decisions.

Though the traditional “command and control” structure won’t work for today’s organizational transformation challenges, neither will sending people on an Agile course alone.”

Read more.

Karen FerrisComment