It's All About the People

I recently wrote an article for ITSM.tools about why organisational change management is so important but also why it needs to change itself.

It’s not about the technology, it’s not about the processes, it’s all about the people. 
Without a focus on the latter, the former have no worth.

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Karen FerrisComment
Game On! - Engagement - Players and Managers

Engagement consists of four activities – educate, communicate, facilitate and alleviate. Change resilience can be achieved through engagement. When excessive amounts of change are taking place, employees can become disengaged.

A HBR article (2010) summed up constant change. It said

 “The companies most likely to be successful in making change work to their advantage are the ones that no longer view change as a discrete event to be managed, but as a constant opportunity to evolve the business."
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Book Review - Lean Change Management

Are you passionate about bringing meaningful change into your organization? If the answer is yes, then this book is for you.

If you want to add to your change management toolkit with ideas from Agile, Lean Startup, neuroscience, psychology, and organizational development, then this is a must read.

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Karen Ferris
Game On! A New Change Management Strategy

Change is now constant and complex. There is no time to take breath and wait for one change to be embedded before moving on to the next. Changes are hitting us like an automatic rifle. The old scattergun effect of dealing with change is dead.

In this post, I would like to explore the roles we need in the organisation to manage in a VUCA world.

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Karen's Conversations #30

The tables get turned in Karen's Conversations #30 when Breed Barrett chats to Karen about her change in direction and her focus on organisational change. Karen describes how the organisational change management world needs a major shake-up and wake-up if organisations are going to survive.

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Karen FerrisComment
Constant Change is the New Black!

Constant change is the new norm.

We do not have the capacity to “manage” people through three phases of transition in a world that is now described as VUCA – volatile, uncertain, complex and ambiguous, in which change is constant.

The existing approaches to organisational change management are simply not suited to a VUCA world.

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Karen FerrisComment
The Start of Something Big!

Organisational change management as an approach needs to undergo radical transformation if it is to be of any value when constant change is the new black! Organisational change management practitioners will have to fundamentally change their thinking and approach to be relevant.

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Karen Ferris